FAQs
Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Shipping usually takes 5–10 business days depending on your location.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping times and costs vary by country.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email.
Q: What if my order is delayed?
A: Delays can happen due to high demand or courier issues. If your order hasn’t arrived within the estimated time, contact us.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, net banking, and secure payments via Shopify Payments.
Q: Is my payment secure?
A: Yes, all transactions are encrypted and processed securely.
Q: What is your return policy?
A: We offer a 7-day return policy for unused items in original packaging.
Q: How do I request a return?
A: Contact us with your order number and reason for return.
Q: When will I get my refund?
A: Refunds are processed within 5–7 business days after we receive the returned item.
📞 Support
Q: How can I contact customer support?
A: You can reach us via email or through our contact form on the website.
Q: What are your support hours?
A: Our team is available Monday–Saturday, 10 AM – 6 PM.